THE BROAD FUNCTION AND SCOPE OF THE POSITION:
The salesforce.com Force.com Application Engineer will work predominantly to design, build, and evaluate customer-based solutions extending the value of our Force.com application environment. The application engineering life cycle includes requirements gathering, analysis, design, development, configuration, implementation, testing, administration, and maintenance of enterprise-level application solutions. The Application Engineer will have an understanding of all segments of the full Force.com application engineering life cycle.
THE PRINCIPAL CONTINUING RESPONSIBILITIES IN ORDER OF IMPORTANCE:
•Build force.com application extensions and develop native applications based on business requirements
•Evaluate products available on the force app exchange by accurately summarize their requirements (both functional and systemic) and pushing forward fact based discussions about alternatives and options
•Comply with departmentally established guidelines for development, change, and release management
•Possess a solid understanding of application support functions and service inbound business requests at an acceptable level of customer service
•Coordinate application modifications with various teams
•Work to improve and automate processes for better effectiveness, efficiency, and opportunities for optimization
•Maintain application documentation and assist in generating technical design specifications
•Maintain integrity of applications and systems
•Analyze proposed design changes and perform analysis of issues to determine root causes
•Evaluate costs and benefits of various changes to ensure value and alignment with business strategies
•Ensure that systems remain compliant with requirements and perform upgrades when / where appropriate
•Manage positive internal customer relationships with the business
•Keep current on product trends and technology innovations
•Participate in cross training of peers to ensure adequate coverage of crucial business functions
•All other duties as assigned
Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration or related field required or equivalent experience.
Years of Experience:0 to 5 years of Information Systems experience.